You want to make an app or a website to handle business-related issues. You intend to outsource software development to gain access to engineers’ field-specific expertise while also cutting costs. However, when assigning work to third-party contractors in other countries, every C-level executive and business owner has similar concerns.
How will I manage the software development process if the vendor’s team is based in another country? How do I form a tight working relationship with an IT service provider? This post will address seven common concerns that businesses have when outsourcing IT-related work.
7 dangers should be avoided when outsourcing software development
1. I’m not sure how I’ll manage the software development process.
Before you outsource software development, learn how an IT service provider helps customers manage their projects. Ascertain that the organization produces daily and weekly reports that detail accomplished and planned work, deadlines, and the team’s technical issues.
Request access to a time tracking system from an IT business to estimate the hours spent and guarantee that deadlines are met.
Meet with an IT partner through video and in person. You’ll be able to immediately resolve any concerns that arise and keep track of the team’s progress via daily project conversations. Validate the results of each software development stage to ensure that a digital product meets the specifications.
Paris, our task reporting and project management system, is available to you at Arateg, a custom mobile and web development business. Task statuses, delivered functionality, planned activities, and deadlines are all stored in AraIS. Every week, the system generates a report for the customer.
2. I’m afraid that communicating with the team will be tough due to the different time zones.
You are not bound by geography when looking for a software development outsourcing company. As a result, you can hire an IT service provider with an appropriate time difference.
Eastern Europe is, in most circumstances, the golden mean in IT outsourcing because of its handy location. Belarus, for example, has a 1-3 hour time difference from Europe. In-person meetings are particularly convenient because European capitals are only 2-3 hours away. Unfortunately, Covid-19 has rendered most IT organizations unable to conduct business vacations worldwide.
Although a time difference of more than 5 hours may appear problematic, Arateg’s experience working with American companies has shown that the most important thing is to find a few hours (e.g., 3-4) per day when both the customer and the outsourcing team are available to discuss the issues.
3. I lack the technical expertise required to construct a software requirements document.
A software requirements specification (SRS) is a document that outlines how the future system should look and operate and how it will offer value and how many users it will support. These documents may cover product functionality requirements, software architecture, and the number of screens or web pages. You should create an SRS to explain your project goals and outcomes to an IT service provider.
A software development outsourcing company can write a technical specification if you don’t have a technical background. We gather requirements at Arateg by having you fill out a complete brief.
Our professionals ask clarifying questions during video or in-person encounters to fully understand your problems. We generate an SRS and show it to you after auditing your business needs.
4. I am unable to inspect the good’s quality.
This is a regular occurrence when a client does not have in-house workers to examine the code and test the provided solution. To create a high-quality software product, you’ll need to engage a reputable IT outsourcing firm with extensive experience.
The vendor will assign you to a development team focused on code readability and maintainability. Quality assurance engineers will test the system for bugs and faults, as well as for security vulnerabilities, compliance with technical specifications, and to ensure that it looks beautiful on all devices.
You can select performance, scalability, and high availability requirements based on your business needs.
You should also participate in the testing procedure to get an idea of the intermediate findings. You will collect feedback and understand what should be changed regarding user experience, interface, and other factors by engaging potential consumers in a digital solution.
5. What if something goes wrong after the product is released?
Unexpected issues (e.g., app faults under heavy loads, slower page load speed) may develop after release, even if you collaborate with a reliable IT outsourcing business that provides a superb product. How will you resolve them if you don’t have in-house software engineers?
Choose an IT outsourcing service provider that offers project support and maintenance once launched. The team will swiftly discover and resolve technical issues by continuously monitoring system performance.
6. How can I verify an IT outsourcing service provider’s qualifications?
You want to identify skilled and dependable professionals as business owners who will engage in custom software development. You should look for the following facts to validate an IT service provider’s qualifications:
- Years of practical experience
- Projects completed
- Testimonials from clients
You should use the vendor’s website to conduct this research, which usually contains the first three elements on the list. Visit the company’s profiles on sites like Clutch.co, GoodFirms, DesignRush, and others provide client evaluations, overall ratings, and lists of the best firms in various categories.
Request resumes from all team members when an IT outsourcing service provider puts together a team for your project.
7. Communicating with an IT outsourcing team that does not speak English is tough.
Language difficulties might make it difficult to work effectively with a software development partner. You should check an IT outsourcing company’s English competency to avoid this issue.
Conduct a few audio or video sessions before employing the team to describe your project needs, estimate timeline and budget, etc. This is far more convenient than sending emails.
First and foremost, both parties save time. Second, you can check a possible vendor’s linguistic skills. Third, you can determine whether or not you are comfortable addressing various topics. It would also be acceptable to inquire whether all specialists in an IT organization are fluent in English.
At Arateg, we believe that service quality is vital as code quality. We invest in training that includes development and English to ensure quick and convenient communication. As a result, our team members can readily communicate with you about project concerns.
What are the advantages of Arateg?
A rate is a reputable software development firm that uses blockchain, artificial intelligence, CRM systems, and web and mobile apps to assist customers in solving business problems. We’ve built more than 50 projects in industries like healthcare, insurance, banking, e-commerce, hotel, and entertainment since 2014.
“Agile, Security, and Transparency are the three pillars that support our strategy. We release new features every 2-4 weeks while improving product quality, using the Agile methodology.” — Andrew Volchek, Arateg’s Co-Founder and CEO
Arateg’s software experts build digital solutions with security in mind, protecting sensitive data from hacker assaults, unauthorized access, malware, viruses, and other dangers while safeguarding your intellectual property.
You are invited to contact the Arateg team for a free consultation if you have a project proposal or a business challenge.