Achieving Success for Your Healthcare Business: Catering to Patients with Disability
Ensuring the success of your healthcare business involves reaching and retaining as many patients and clients as possible. However, one of the challenges to consider is the barriers that may hinder individuals with disabilities from accessing the treatment they need. In this article, we will explore strategies to better assist patients with disabilities in receiving the level of care they deserve.
Making Your Office Accessible
It is imperative to make your practice and services easily accessible to individuals with disabilities. Consider installing ramps, handlebars, and automatically opening doors. Work with an accessibility consultant to ensure comprehensive accommodations for those with vision and hearing impairment.
Offering Mobility Aids
Enhance accessibility for those with mobility aids by providing wheelchairs, walkers, and other medical devices that can assist with movement. Consider keeping a stock of mobility healthcare equipment on hand to support patients after treatment.
Establishing Disabled Parking Zones
Designate parking spots that allow for extra space to ensure individuals with disabilities can access your office with ease. It is important to provide and preserve these parking spaces for those who truly need them, even if their disability is not immediately apparent.
Assisting Those Unable to Reach the Office
For patients with mobility issues, consider offering home visits or utilizing telemedicine to provide remote appointments. Remote technology can be beneficial in addressing their concerns and connecting with healthcare providers.
Removing Barriers to Treatment
In addition to physical barriers, consider the financial obstacles that patients with disabilities may face. Consider becoming an NDIS provider to help reduce treatment costs and utilize NDIS software to manage and treat patients who benefit from these provisions.
Specialized Staff for Specialized Needs
Consider training or hiring staff with skills to accommodate a wide range of specialized needs, such as communication assistance for individuals with hearing impairment, as well as mobility assistance and transferral training.
Ensuring Professional Courtesy at Every Level
Provide disability sensitivity training for you and your staff to communicate respectfully and effectively with patients who have disabilities. Treating patients with respect and adjusting communication as needed can make a significant impact on their experience.
Patients with disabilities deserve quality care and great service. Implement the above tips to make your practice accessible and welcoming for patients with disabilities.